Moving Do’s & Don’ts
Can you move a lawn mower?
Yes, however all lawn mowers, grills, and machinery must be drained of oil and gasoline. Gas grills and propane tanks must be purged before being loaded onto the van.
Can you move gasoline?
No, we cannot ship the following items: gas, oil, cleansers, bleach, flammable, combustibles, aerosols cans, matches, ammunition and corrosives.
Can you move a refrigerator?
Yes, refrigerators and freezers must be defrosted before shipping. This should be done 24 hours in advance of load date. Pro Tip – Wipe inside, clean with vinegar.
Can you move bolted items that are secure to the wall?
No, we are not allowed to remove any pieces that are attached or bolted to the walls or floors. Such as pictures, mirrors, drapery rods, etc.
When should we disconnect electronics?
Please disconnect all electronic equipment and appliances at least one hour prior to packing.
Our entire staff is dedicated to making your relocation as smooth as possible. Please do not hesitate to call your move consultant with any questions!
Common issues that cause problems on moving day
When you choose your mover, you may not have selected your new home or you may not have noted the areas surrounding your new home. Your moving estimate may have been written before you had this important information.
Access to your new home may affect your moving costs and/or cause problems on moving day. If your new home has any of these examples, please mention this to your moving consultant.
Things to be sure to mention to your moving consultant:
- Is your home located on a winding or narrow road?
Are there switchbacks or “S” curves on the road to your home? - Are you in a gated community?
- Are the roads paved or gravel?
- Check zoning laws permitting truck usage in your neighborhood. Check for low bridges, branches and wires.
- Homes with steel driveways or long walks from sidewalk to front door?
- Elevators? Loading docks?
- Are parking permits needed to park on public roads?
*Note: you are required to obtain permits. We are happy to help if needed*
Often times these situations can be easily remedied with a small shuttle truck or simple modifications to your original estimate. However, if we do not know these things ahead of time, it could cause some issues on your moving day.
We look forward to providing a safe and efficient move for you. Contact us at 800-683-6683 and if you have not already, request a free moving estimate on our website.
COUNTDOWN CHECKLIST TO MOVING DAY
We know how difficult it can be to move all of your belongings. Many people underestimate the time and effort a move actually requires, which is why we are here to help. At Town & Country Movers we would like to give you the tools to make your move carefree, smooth and manageable. We have created a moving checklist you can download here so you can ensure nothing is missed in the weeks leading up to your relocation. Our moving checklist will guide you through the process:
SEVEN TO EIGHT WEEKS BEFORE MOVING DAY
- Schedule your free in-home estimate with Town and Country Movers to begin the process.
- Sort and purge – Begin sorting items that you have decided to donate, give away, sell or throw away.
- Create a folder for your move related expenses.
FIVE TO SIX WEEKS BEFORE MOVING DAY
- Secure your move date – contact your Town and Country Movers representative to schedule your packing and moving services.
- Take measurements – Verify room dimensions of your new home to ensure all furniture will fit through the door and into its proper room.
- Time Management – Request time off from work. If moving with children, arrange for daycare services.
THREE TO FOUR WEEKS BEFORE MOVING DAY
- If self-packing – Start to pack things you either don’t use very often or don’t plan on using before moving day, such as seasonal clothing, china, etc.
- Change of address – Notify Post Office of your move using an official change of address form. It is also important to notify banks, lawyers, healthcare providers, veterinarian, insurance companies, etc. of your upcoming move and submit a change of address through each party.
- Check in with your moving coordinator – Just in case you have more or less items to move than you first thought, check in with your Town & Country moving coordinator to review the details of your move.
- Contact Utility Providers- Arrange to have utilities, telephone, cable, & internet disconnected in your old home, and reconnected in your new home.
TWO WEEKS BEFORE MOVING DAY
- Plan for pets and plants – Don’t forget about your four-legged friends! Be sure to schedule and confirm any special travel plans or kenneling for your pets. Find homes for your plants or alternative means of transport. Town & Country Movers cannot transport your plants or your pets. If moving out of state, ask your vet if your pets’ vaccinations meet your new state’s requirements.
- Service your vehicles- Bring your car in for an oil change, tire rotation, & other basic maintenance to ensure nothing goes awry on moving day.
ONE WEEK BEFORE MOVING DAY
- Pack all remaining clothes – Finish packing any clothes you will not be wearing until after your relocation.
- Transfer prescriptions – Call your pharmacist to transfer and/or refill any prescriptions you’ll need throughout the duration of your move.
- Discontinue any and all delivery services- Newspaper and mail.
ONE TO THREE DAYS BEFORE MOVING DAY
- Arrange for childcare and pet care for the day of your move.
- Plan to pay – Be sure to transfer money to the proper bank accounts. On a local move you may pay by personal check, cash, or any major credit card. On a Long Distance move you may pay by certified check, cash, or any major credit card. Town & Country Movers does not impose any additional fees for using credit cards for payment.
MOVING DAY
- Conduct a final walkthrough of the house with the movers to make certain nothing is left behind. Check closets, cabinets, drawers, crawlspaces, and attics.
- On a Long Distance move be sure to obtain from the movers a copy of the inventory & bill of lading.
- Be Available – at your new home to advise movers on box and furniture placement.
- RELAX! – It went great and Town and Country Movers was with you all the way moving your belongings safely and securely.
Extremely careful, efficient, and super friendly
The crew leader, Edwin spend time with us explaining various aspects of the move, what we could expect and his past experiences.
With his assurances and explanations and we felt very comfortable and confident that everything would go well. And it did!
Excellent job from start to finish
From setting up a quote to providing professional service. The 3 movers led by Jose were truly excellent. Thank you.
I would highly recommend them for moving
We had a great experience with Town and Country Movers for a move from the Washington, DC area to North Carolina. Mauricio Quintaos, Edwin Morales and Juan Estrada were our crew and they were incredibly efficient, knowledgeable and professional. Moving out of our house took them over 8 hours during the summer heat and I was amazed at…
I would definitely use again!
My 29th move and truly the best! In my experience, local moves have more damage than long hauls and international. Town and Country was professional and careful with our antiques and grand piano. Their pack and move teams were courteous. I would definitely use again!
The service was excellent
This is the 4th time we’ve used Town & Country Movers and once again the service was excellent. Blair’s estimate was right on target and he was so courteous in answering our many questions. Mike was very helpful during the contracting phase.
Everyone is very professional, responsive, and helpful.
We just used T&C for a third time for a full pack and move out-of-state. Everyone is very professional, responsive, and helpful. Our third move started with an excellent in-home estimate with Doug Smith, who arrived promptly, answered all my questions, and gave great advice.
The crew that packed our breakables did an excellent job.
We wish to commend Rene Ruiz and his crew for the excellent service provided in packing, loading, and delivery of our home furnishings from June 28-30, 2021. We have unpacked nearly everything, and have found no items broken or damaged. Considering that…
Town and Country stood out!
From start to finish a positive experience. Thank you all for making our long-distance move efficient and easy. We phone interviewed 5 moving companies. Town and Country stood out! We would recommend this company to any of our friends.
Our move with Town & Country Movers, Inc. was such a smooth process!
PCS season for military families can be a very chaotic time- and this year has been one of the worst. Blair and Cathie in the office were wonderful and took care of every detail imaginable. Jose and his team took care of our pack/load while William and his team moved us/unpacked our goods on Post a few states away.
Timely, professional, easy.
Terrific experience with Town & Country for an interstate move from DC to Boston. Everything went as expected. Timely, professional, easy. Freddie and his team were friendly, careful, and courteous. We also added on the permits service and those were done on time and worked great.