Moving Do’s & Don’ts
Can you move a lawn mower?
Yes, however all lawn mowers, grills, and machinery must be drained of oil and gasoline. Gas grills and propane tanks must be purged before being loaded onto the van.
Can you move gasoline?
No, we cannot ship the following items: gas, oil, cleansers, bleach, flammable, combustibles, aerosols cans, matches, ammunition and corrosives.
Can you move a refrigerator?
Yes, refrigerators and freezers must be defrosted before shipping. This should be done 24 hours in advance of load date. Pro Tip – Wipe inside, clean with vinegar.
Can you move bolted items that are secure to the wall?
No, we are not allowed to remove any pieces that are attached or bolted to the walls or floors. Such as pictures, mirrors, drapery rods, etc.
When should we disconnect electronics?
Please disconnect all electronic equipment and appliances at least one hour prior to packing.
Our entire staff is dedicated to making your relocation as smooth as possible. Please do not hesitate to call your move consultant with any questions!
Common issues that cause problems on moving day
When you choose your mover, you may not have selected your new home or you may not have noted the areas surrounding your new home. Your moving estimate may have been written before you had this important information.
Access to your new home may affect your moving costs and/or cause problems on moving day. If your new home has any of these examples, please mention this to your moving consultant.
Things to be sure to mention to your moving consultant:
- Is your home located on a winding or narrow road?
Are there switchbacks or “S” curves on the road to your home? - Are you in a gated community?
- Are the roads paved or gravel?
- Check zoning laws permitting truck usage in your neighborhood. Check for low bridges, branches and wires.
- Homes with steel driveways or long walks from sidewalk to front door?
- Elevators? Loading docks?
- Are parking permits needed to park on public roads?
*Note: you are required to obtain permits. We are happy to help if needed*
Often times these situations can be easily remedied with a small shuttle truck or simple modifications to your original estimate. However, if we do not know these things ahead of time, it could cause some issues on your moving day.
We look forward to providing a safe and efficient move for you. Contact us at 800-683-6683 and if you have not already, request a free moving estimate on our website.
COUNTDOWN CHECKLIST TO MOVING DAY
We know how difficult it can be to move all of your belongings. Many people underestimate the time and effort a move actually requires, which is why we are here to help. At Town & Country Movers we would like to give you the tools to make your move carefree, smooth and manageable. We have created a moving checklist you can download here so you can ensure nothing is missed in the weeks leading up to your relocation. Our moving checklist will guide you through the process:
SEVEN TO EIGHT WEEKS BEFORE MOVING DAY
- Schedule your free in-home estimate with Town and Country Movers to begin the process.
- Sort and purge – Begin sorting items that you have decided to donate, give away, sell or throw away.
- Create a folder for your move related expenses.
FIVE TO SIX WEEKS BEFORE MOVING DAY
- Secure your move date – contact your Town and Country Movers representative to schedule your packing and moving services.
- Take measurements – Verify room dimensions of your new home to ensure all furniture will fit through the door and into its proper room.
- Time Management – Request time off from work. If moving with children, arrange for daycare services.
THREE TO FOUR WEEKS BEFORE MOVING DAY
- If self-packing – Start to pack things you either don’t use very often or don’t plan on using before moving day, such as seasonal clothing, china, etc.
- Change of address – Notify Post Office of your move using an official change of address form. It is also important to notify banks, lawyers, healthcare providers, veterinarian, insurance companies, etc. of your upcoming move and submit a change of address through each party.
- Check in with your moving coordinator – Just in case you have more or less items to move than you first thought, check in with your Town & Country moving coordinator to review the details of your move.
- Contact Utility Providers- Arrange to have utilities, telephone, cable, & internet disconnected in your old home, and reconnected in your new home.
TWO WEEKS BEFORE MOVING DAY
- Plan for pets and plants – Don’t forget about your four-legged friends! Be sure to schedule and confirm any special travel plans or kenneling for your pets. Find homes for your plants or alternative means of transport. Town & Country Movers cannot transport your plants or your pets. If moving out of state, ask your vet if your pets’ vaccinations meet your new state’s requirements.
- Service your vehicles- Bring your car in for an oil change, tire rotation, & other basic maintenance to ensure nothing goes awry on moving day.
ONE WEEK BEFORE MOVING DAY
- Pack all remaining clothes – Finish packing any clothes you will not be wearing until after your relocation.
- Transfer prescriptions – Call your pharmacist to transfer and/or refill any prescriptions you’ll need throughout the duration of your move.
- Discontinue any and all delivery services- Newspaper and mail.
ONE TO THREE DAYS BEFORE MOVING DAY
- Arrange for childcare and pet care for the day of your move.
- Plan to pay – Be sure to transfer money to the proper bank accounts. On a local move you may pay by personal check, cash, or any major credit card. On a Long Distance move you may pay by certified check, cash, or any major credit card. Town & Country Movers does not impose any additional fees for using credit cards for payment.
MOVING DAY
- Conduct a final walkthrough of the house with the movers to make certain nothing is left behind. Check closets, cabinets, drawers, crawlspaces, and attics.
- On a Long Distance move be sure to obtain from the movers a copy of the inventory & bill of lading.
- Be Available – at your new home to advise movers on box and furniture placement.
- RELAX! – It went great and Town and Country Movers was with you all the way moving your belongings safely and securely.
Highly recommended
We had to move from our home of nearly 27 years to a condo about 40 minutes away.
We were very pleased with the management and team and price.
Caring, Careful, and very Capable!
All our friends and relatives use Town and Country. We now know why. Highly recommended.
Quick, Careful, and Pleasant
We recently hired Town & Country Movers for a move from MD to AL, and were incredibly pleased. From the get-go, everyone was incredibly responsive.. Doug was very helpful. He patiently answered my questions, and his estimate was spot on. Manuel and his crew were quick, careful, and pleasant the entire time. Moving can be a stressful process, but I feel like they lifted the burden a bit not just with the excellent work they did, but also with their positive attitudes. All of our items arrived in perfect condition and exactly when they said they would. I would highly recommend hiring Town & Country to anyone!
Highly, Highly Recommended!
Top moving company for sure! Professional, efficient, well priced, and everything arrived undamaged. They are very responsive and overall offer an amazing experience from start to finish. Highly, highly recommended!
Efficient, Well Priced
Town and Country Movers professionalism and expertise did not go unnoticed! They are efficient, well priced, and everything arrived undamaged. They are very responsive and overall offer an amazing experience from start to finish. Highly, highly recommend!
Top-notch Moving Company
Town and Country Movers is a top-notch moving company! They are professional, efficient, well priced, and everything arrived undamaged. They are very responsive and overall offer an amazing experience from getting the estimate to completion of the move. Truly exceptional and they went above and beyond. I highly recommend!
Great Experience
We had a great experience moving from DC to Colorado. Ryan in the office was very responsive, and Mario our driver was also proactively communicative. They took great care in going over the inventory to make sure everything was documented and that everything made it into our new home. I’ve heard horror stories about cross-country movers, but I never had a single worry in our experience with Town & Country.
Super Competitive Price, Professional and Exceptional Service
I’m a real estate agent with 22+ years experience and am thrilled with the experience I had with Town & Country for my personal long distance move! The crew was professional and respectful of my things and my home. They made sure furniture was in place and boxes organized before they left … after a 12 hour work day! Super competitive price, professional and exceptional service!
Excellent Customer Service and Many Years of Experience
Absolutely amazing crew and Jackie, in particular is a true gem at Town and Country! Excellent customer service and many years of experience. Her estimate was spot on! I was very impressed with her years of with the company. That says a lot about the business itself. They use their own trucks and the movers are really top notch! Always communicative and polite and very careful in-and-out of houses. I can’t thank them enough. Highly recommend! I never got the feeling that they were shady or dishonest either.
Friendly, Professional
I just moved and Town and Country was superlative: arrived on time for the estimate appointment and prompt in sending the estimate;
scheduled the move for the date I requested and called to confirm the day before; arrived on time to move my furniture, boxes, closet contents and one very heavy plant. My crew was friendly, professional and said the only thing I had to do was sit and relax while they took care of everything, which they did with the utmost care.
Outstanding Moving Personnel
I cannot recommend Town & Country enough. Mike and his staff were extremely helpful during my quick fire move from Baltimore to DC. The outstanding moving personnel did a great job expertly loading my household goods and delivering with care. Again, thank you T&C!