TOWN & COUNTRY CLIENT TESTIMONIALS

“Lynda, I want to commend you on the three movers and packers that were sent to our job. their names are Benito Perez, Jaime Alouzo and Ricardo V. They did an excellent job and we were impressed by their work ethic and contentiousness. They represented Town & Country very well.”

Bruce & Susan C. – 12/19/2016

“Hi Kate! Your guys were on time in all 3 places, were incredibly professional, competent and thorough. It was so nice to have them show up early to Rehobeth as it gave me time to get a lot of unpacking done and still get home before rush hour! I can tell you without reservation that I’ll be recommending you/your company to my clients and our Friends!”

Warren K. – 12/15/2016

“I just wanted to let you know that everything worked out excellent yesterday. The team that did the moving, exceed my expectations, they did an amazing job. We are very happy with your services! Please forward this to Mr. Bass, because i will highly recommend your company if someone asks. Thank you again Sarah! “

Viviana P. – 11/1/16

“I just wanted to say thank you for the quality and professionalism of packing and moving teams. They could not have done a better job. It was like magic! Not one thing missing, not one thing broken. I was just so grateful.”

Laura S. – 10/17/16

“The move went great. Rene Ruiz and his team were very efficient and professional. I appreciate you showing up on time. It was clear that Rene and his team have worked together for a while- they quickly established a rhythm and worked effectively and efficiently.”

Dennis K. – 10/26/2016

“The move went very well. Mario, Jose, and Julius were great! Many thanks to you and your team for all their hard work.”

Bob M. – 9/13/16

“We are very pleased with all of the services that Town & Country Provided! Overall from my first outreach, to the accurate cost estimate, to the movers themselves. They did a great job. Excellent all around experience.”

Sergio N. – 9/19/16

“I was so happy with Town & Country. The crew was just as fabulous as when they moved me out of my condo. And, i was so pleased that all of my belongings were just as they were when i handed them over to you. I will definitely recommend you to everyone i know!”

Sue P. – 8/25/16

“I just wanted to say the movers did AMAZING!! Fast, efficient, and oh so polite. i swear i want to have them all back for dinner 😉 Thank you for everything. we look forward to using you guys again in around 8 months.”

Carla W – 8/29/16

“Thank you Blair for a great move. Mario & his coworker did an outstanding job of moving furnishings from our Hammersmith Circle to our Snowden Dr. location. Thank you kindly; we know to call Town & Country when the need arises and will be recommending to friends, etc. Greatly appreciate everything.”

Bill N – 6/17/16

“Thank You for a terrific move from Rockville to Leesburg. Roberto, Juan, & Emilio were excellent. They are great representatives for your company. I am truly happy with the outcome. Mike Corrado was extremely helpful. It has been a pleasure doing business with Town & country.”

Frank H – 6/7/16

“Our move on May 17th was amazing…Giovanni, Dennis, & Juan are fantastic. Totally professional and efficient. Many thanks for your help.”

Peggy B. – 6/1/16

“We had an amazing moving experience today. Victor and his crew were outstanding. They were really hardworking, super-efficient, and extremely professional. Thank you Amy for all your help.”

Colleen M – 6/6/16

“We just completed our move into The Lauren and wanted to let you know what a good move it was. We were very pleased.”

Bonnie S. 7/11/16

“To Chris & Lina – I spent most of today with Christian V and his crew as they packed us out of our house in Weems. I cannot speak highly enough of their professionalism, courtesy, and most important, their good humor. Cheers.”

Phil T 7/12/16

“Great Job Town & Country, Isaac & Jean worked very hard and were very patient. Excellent Job.”

Diane G – 7/9/16

“Armando and Juan were simply fantastic from start to finish today. So polite, calm, industrious, and professional. I will gladly recommend T&C.”

Margret M – 7/11/16

“Dear Jackie and my “Town and Country Movers” team:
I’m afraid this “thank you” is late in coming in but no less sincere. Once again, everyone involved in my move from Vienna, VA to Pinehurst, NC did an exceptional job! As you know, I have had the pleasure of using your services before (this was my third move with you) and have referred you to many more and as I told you all, “I would not use any other moving company.” Jackie, as always you were so professional and made me feel like I was in the best of hands. “The team” of movers (both moving out and moving in) were quick, careful and polite (I don’t believe I ever saw anyone take a break)! Please let everyone know how much I appreciate the job that they did and know that I will continue to recommend your services from down here in North Carolina! Again, thank you to all!!”

Joyce S.

 

“Dear Kevin, Blair and Lina,

Just over a week ago, Martin Osorio and his crew showed up at our place in Maryland and loaded our house on to the truck. He arrived exactly on time and was done in only 6 hours. He arrived at our new home in Florida exactly when he said he would last Monday and with only 2 people was completely unloaded in about the same time.
So far, as we unpack, almost nothing was broken, and the two items that were seem to be because I packed them wrong. Martin and Town & Country were a joy to work with. I see why my friend has used you three times. Everyone was courteous and caring – not what you hear in horror stories about moving companies. It may have cost me a bit more than other chains claimed, but for the professionalism, promptness, friendliness, and frankly the perfection in the move, it was worth every cent. From Blair’s originaly estimate, to Martin’s final delivery, everything was smooth, easy, and outstanding. You made a high stressful situation bearable.
Thank you all! If you need references in the future feel free to call on me.”

Michael L.

 

“Jackie,

I want to thank you and your company for a seemless, perfect move. From the moment I met you, I knew I had the right moving company. You were so responsive and professional during the entire process. You even went as far as to allow me to email you during your vacation. That’s dedication.

The move out of my house in Lorton, Virginia went very well. The four individuals who moved me out did an outstanding job. They were very professional and very careful with my belongings. Not a single mistake was made. Unfortunately, I cannot locate the piece of paper containing their names. Can you please look them up so their boss can be notified of their job well done.

After a month in between homes, I finally moved into my new home in Waltham, Mass. The movers, Martin Osorio and Christopher P. arrived early, after having driven from Maryland to Mass. the previous evening. I was orginally shocked to see there were only two men……I had a lot of stuff. I thought it would take them forever to move me in. Boy was I wrong. They worked their tails off, and had the truck empty in five hours! They never stopped moving, and did so with perfection. I do not think they touched a wall or ceiling the entire day. They even worked through a short rain shower. I was very impressed with their professionalism and respect for my “stuff”.

I am so impressed with your moving company. I will be sure to recommend you to all my friends in the DC/VA/MD area. Please make sure this message gets to the right bosses so you can all be commended for a “job well done”.”

Peg M.

 

“Dear Mr. Bass,

I would like to commend one of your staff members―Jackie Davis―for outstanding customer service. Jackie oversaw our move from Alexandria, VA to Charleston, SC about two years ago. Thanks to her and her wonderful crew, our move went without a hitch – it was perfect in all aspects. Since we had a large townhome with a lot of oversize furniture, plus a large off-site storage cube filled with additional furniture and home goods, my husband and I were very impressed with how seamlessly the move went, with not one item damaged or missing, and ontime delivery. She was with us every step of the way and always responsive to emails and phone calls. I learned to put my trust in her 100 percent and it paid off.

My husband’s company is transferring him to Tampa, Florida and we have been given very short notice to arrange a move and all that it entails―within a matter of weeks. The first person I contacted was Jackie, who reluctantly informed me that a crew wasn’t available in Tampa during our timeframe and referred me to several reputable moving companies. When I later expressed concerns to her about all of them (different issues with each), she told me she had an idea for another plan. That plan was to request and obtain exclusive use of a truck for our move to Tampa. Her doing this has lifted a great burden off me, as I have very little time to find a mover who offers the same standard of quality that Town and Country does. I have been a nervous wreck. With so many other things to do, like getting our Charleston house rented, the new house closed on, a security system and wood floors installed by the end of April – while continuing to work at my job ­- she has granted me an enormous favor that I will never forget.

I have had some excellent customer service before, but what Jackie has done is above and beyond those experiences and the norm. I just wanted you to know how highly we think of her and what an incredible company she works for. I don’t know if we will move again, but if we do, you can be sure I will be contacting Jackie to help us.”

Marianne R.

 

“Dear Mr. Bass:

I just wanted to send you a quick note of thanks for your company’s excellent service during my family’s recent move. Throughout the process, everyone we worked with was warm, professional and conscientious. We interviewed several moving companies and my wife and I agreed: you were the clear choice.

Our decision was definitely rewarded once the actual move began. It’s fairly amazing to see an entire houseload of “stuff” accumulated over a decade carefully and quickly boxed and removed in just over a day.

Given the other stressors we faced relocating the entire family (including the dog), the fact that it was clear we needn’t worry about our belongings was a real relief. We were happy to discover that everything arrived without a scratch, including delicate or cumbersome items like several large mirrors, a piano, artwork and dishes. Even the china we never use!

Throughout the process, your team was on time, and consistently working to over-deliver. Specifically I’d like to recognize Mario, the lead on our job. He really was excellent, and willing to do whatever it took for us to walk away happy.

Whatever you’re doing, keep doing it. We know a few families contemplating moves in the near-term, and we’ve already recommended you.”

Tom

 

“Hi Jackie,

I am glad you wrote because I had been meaning to send you a note in addition to the call to the office that I made.

It is a miracle to me that all my cherished antiques made it out here safely. I could not have asked for a more conscientious group of packers, and Rudy is absolutely amazing. All the guys worked so efficiently and cheerfully packing my things in Herndon. When Rudy and his assistant showed up in Austin, they very cleverly put a ramp from the side opening of the truck to the floor of my cement front porch, thereby bypassing the two steps up to the porch. I thought that was so smart. They lugged in load after load of heavy furniture and boxes without a single word of complaint. One of my neighbors who had been watching them commented on how efficiently they worked.

It is funny that I have dropped and broken several things in the process of unpacking, but have yet to find anything that got broken during the move. I was joking with my daughter when I dropped a teacup that the cup made it all the way across the country safely, only to be dropped while it was being moved from my hand to the cupboard.

Anyway, I could not be more pleased with Rudy and his crew. I would be very happy to serve as a reference for your company anytime!”

Jeanne

 

You exceeded my expectations by meeting every commitment and by the quality efforts of your move staff…

John P

 

“Overall this was my best military move. Town and Country movers were phenomenal…

Leah P

“Overall this was my best military move. Town and Country movers were phenomenal. They met every request I had and were extremely courteous and diligent about completing the job. The movers were easy to contact and were responsive with any requests (i.e. delivery dates). Town and Country movers were without a doubt the best military movers that I have experienced in my 6 moves to date.”

Leah P.

 

“Hello Jackie,
Just wanted to let you know what an excellent job you and your team did on our home relocation. The moving crew was absolutely superb, efficient and very easy to work with. All our items arrived to our new home without a scratch. Truly a remarkable move and I would highly recommend Town & Country Movers to al our friends. Thank you again for all your hard work.”

Brian S.

 

“Dear Ryan,

I wanted to write and thank you for your assistance on my son’s recent move from DC to Morgantown, West Virginia. You handled everything extremely effeciently and you were able to schedule the move on short notice for the exact day we needed. You were very responsive to all of my questions and concerns about getting everything lined up and “locked in” before I went on vacation prior to the move.

I also wanted to praise the work of Walter and David, our personal movers. They were quick, attentaive, professional, and extremely nice people to work with. I would recommened their service to anyone and hope that this letter will serve as a commendation in their personal files.

Town and Country satisfied our every need and exceeded our expectations. Thank you for making our move a smooth and non-stressful event.”

Elizabeth B.

 

“Kevin,
We have been meaning to send you a note for several months. Our apologies. Town & Country Movers did an excellent job with our March 14-16 move from Burtonsville to Lynchburg, Virginia. Martin Osorio and his vrew were very professional. They showed up when scheduled and worked very hard. There were few problem and if any logistical issues came up, they were able to solve them quickly. We know you have a long list of references, but please feel free to add our names. Again, we are sorry to have taken so long to send this note. Thank you for your great service.”

Laura and Tony C.

 

“Dear Cathie,
I just wanted to say thank you for a smooth move!!! Everything arrived perfectly, no damage and no missing items. Luis did an amazing job with the pick up of our household goods and delivery of our household goods to our new location. He was very professional, hardworking and took extra care with our sensitive items. He always arrived on time and prepared. Thanks again to you and your team for making this move a success!!!”

Karl & Nicole L.

 

“Dear Mr. Bass:
Just wanted to congratulate your company for recently moving me and my family from Brookeville, MD to Aiken, SC. You exceeded my expectations by meeting every commitment and by the quality efforts of your move staff. Hats off especially to Martin Osorio and Raphael Martinez who showed respect and care for our homes and househould goods.”

John P.